About us
Privately owned, and lived in by the man who owns it
Most care groups are run from an office in another country. This one is run by someone who lives on the resort with his two children, and whose mother lived here too.
The setting
Twelve acres, a lake, and thirty minutes from the city
The resort sits in the beautiful and tranquil countryside north of Chiang Mai, in northern Thailand. It is an enclosed four-star facility built on twelve acres (nearly 50,000m²) of land with mountain views, hosting more than 1,000 trees, gardens, a lake and fishponds.
It is a safe environment away from the traffic and the pollution, and still only thirty minutes from the city.
Accommodation is in villas throughout the gardens, each with its own bathroom, air conditioning and terrace. Villa designs range from one-bedroom studios to two-room and three-room villas. Every villa is alarmed to the central nursing station. There are 58 villa rooms plus the five-room dementia unit.
Beyond the villas: two swimming pools, a sauna, a fitness room, a library, a spa, and a very large activities room where most of the seven-day activity programme is based.
The philosophy
The life that you still deserve, with all of the care you need.The resort's tagline
Providing sufficient care while maintaining individual dignity is the main philosophy, and adequate care levels can achieve real improvement in both health and lifestyle. This is not an old-fashioned nursing home. Life here is like living in a four-star resort with the care you need on hand.
The resort was established to meet the needs of people who require more care as they reach a later stage of life, on the belief that even then people should be able to enjoy quality of life, keep as much independence as possible, and retain their dignity. Dignity is the important word.
The staff
Care given by Northern Thai people, in a culture that expects it
The resort has its own dedicated professional nursing staff, holding nursing degrees, alongside carers trained to assistant nurse level. Care is provided 24 hours and it is not rationed: the number of staff employed is determined by the care levels needed. Compare our staff to resident ratios with those in the West.
Most of the staff are Northern Thai. This is a region with exceptionally strong family values and a conservative tradition, where there is a natural respect for older people as part of the culture. People here expect to care for the elderly, and that provides the basis for an exceptional care ethic. It is not always easy to do that work cheerfully day after day, and in the main Northern Thai people seem to manage it.
Care is given in English and Thai.
Visiting
Please come, but please make an appointment
We do encourage people to come and look and discuss things with us. We ask that you make an appointment first. Disruption to the working day from visitors arriving without notice has become increasingly problematic, and the people it disrupts are the carers.
On pricing, in the owner's own words: we purposely do not publish pricing on the website because our pricing depends on the level of care necessary and the room type chosen, we prefer to discuss what you, or your relative, needs. If you have any questions at all, especially regarding pricing, please do not hesitate to contact us.
The founder
His mother is the reason this exists
This is a privately owned and operated business. I have tried to focus the resort as the type of environment that I would wish to live in myself. I live on the resort with my two children. Previously my 95 year-old mother was here, suffering dementia, until she passed in March 2018. She is the inspiration for what we do here. I pay close attention to the running of the resort and the care and happiness of our guests.
The owner is Peter Brown, originally from Manchester, who spent over thirty years in logistics before retiring at board level and building this resort with his wife.
Recognition
Six awards, and two documentaries
Care Resort Chiang Mai has been named Most Outstanding Care Resort in the World by Globals six times: 2016, 2017, 2022, 2023, 2024 and 2025.
The resort has appeared in international broadcast coverage of dementia care in Thailand, including a Discovery Channel feature.
In the press
Covered by The Guardian, The Telegraph, VOA and others
The Guardian, Jan 2020 · The Telegraph, Nov 2023 · VOA (Reuters), Apr 2018 · The Item, Jan 2022 · Elite+ Magazine, Apr/May 2020 · Edge Services, Jan 2020 · The Lady.
Who owns and runs it?
It is privately owned and operated. The owner lives on the resort with his two children and pays close attention to the day-to-day running of it.
How big is it?
Twelve acres, with more than 1,000 trees, a lake and fishponds. 58 villa rooms plus a five-room dementia unit.
Is it a nursing home?
No, and deliberately not. It is a four-star resort with nursing and care on hand. Residents have their own villas, their own front doors, and no fixed mealtimes.
What are the staff qualifications?
Nursing staff hold nursing degrees. Carers are trained to assistant nurse level. Care runs 24 hours and staff numbers are set by the care needed rather than by a budget.
Can we visit?
Yes, by appointment. Unannounced visits disrupt the carers, who are working.
Come and see it
Meet the people, not the brochure
That is the only way to judge a care resort, and it is why we ask for an appointment rather than a form. We will show you everything, including the parts that are not in the photographs.